Quality Assurance Manager

Quality Assurance Manager

Full time, permanent - 39 hours per week

About The Role

Full Time Permanent 39 Hours

**Hybrid working (Head Office Windermere-currently minimum 3 days per week are office based)**

An exciting opportunity to join our Buying Team as a Quality Assurance Manager based in our Head office, Windermere.  This role will ensure that our products sourced by our Buying team meet all the quality, safety ethical, sustainable and compliance benchmarks specified by Lakeland

Job Purpose

It’s an exciting and varied job. You’ll be working with our Buying team to support all aspects of Buying Compliance. This includes assessing our Food products-their ingredients, labelling and compliance. The role also includes ensuring product standards are set high against all ethical, technical, sustainable and social benchmarks, and supporting the team to find the most effective way of achieving this. Horizon Scanning for future legislation changes that may impact our product offering, and supporting an appropriate route forward. Managing and setting a budget for our network of advisors, consultants and third party test houses, as well as providing our key trading standards liaison and managing the QA Administrator. 

About you

Essentials

• Food technologist experience
• Graduate level education or equivalent
• Proven experience in Quality Management
• Proven experience of managing a team  
• If possible multi-category quality experience including Food, General
•  Merchandise, Electricals and Chemicals 
• If possible a degree related to Quality Management or alternative  recognised Quality / Project Management qualification

Desirables

• Excellent skills in managing workload and prioritising tasks at both a micro and macro level
• Strong verbal communication and team-working skills across the Buying Team and with third parties
• Strong written language skills
• A high level of attention to detail
• Able to not only adapt to change, but embrace it.
• Able to project manage complex projects, and provide a clear road map
• of priorities to move Lakeland forward in this area 
• Ability to demonstrate a balance between 100% compliance and a more pragmatic/ risk based approach 
• Adaptable in managing new challenges and assigning workload based on likely benefits

About Lakeland

Founded in the early 60s, we're still a family-owned business with the  same strong values of quality and customer care now as when we first  started. From selling plastic bags for home freezing from the Rayner  family garage in Windermere, to over 4000 kitchen and home products  today, Lakeland has grown to the extent that we now send out thousands of parcels a day from our Kendal despatch centre, and we have stores nationwide, stretching from Aberdeen to Exeter, with more in the  pipeline. 

Benefits

There are many benefits to being part of the Lakeland team. Other than  being part of a huge and happy working family, our colleagues are  rewarded with a competitive salary, discretionary bonus scheme and a  group personal pension plan.

There are 29 days’ paid holiday (including bank holidays) and generous  discounts on our products. We offer a great retail environment, and the  chance to be part of a team who like to work and socialise together.